State Farm® Insurance Agent Melanie Bakala
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Andie Olsen
July 16, 2026
5
out of
5
rating by Andie Olsen
"Kathy was extremely helpful with bundling my existing Auto with a Renter's plan. And she wet above and beyond with helping me out on getting my general liability insurance for my business squared away. And she was incredibly lovely to talk to.
Ask for Kathy to help you out when you need to change up your insurance needs!"
We responded:
"Andie, we appreciate your thoughtful review! It's great to hear Kathy took the time to assist with your auto, renters, and business insurance needs while making the experience enjoyable. Thank you for your support, and we look forward to serving you again in the future! - Melanie"
jeff landstrom
July 14, 2026
5
out of
5
rating by jeff landstrom
"Kathy Bader was so pleasant and knowable to deal with.
she was able to save me over 150 a month in insurance costs.
i will recamend Kathy to other friends and co workers. thank you for all your help"
We responded:
"Jeff, thank you for your thoughtful review! We're happy to hear Kathy was able to answer your questions and help you with your insurance needs. We truly appreciate your kind words and your recommendation, and we're glad to have you as part of our State Farm family! - Melanie"
Shane Warrington
July 10, 2026
5
out of
5
rating by Shane Warrington
"After dealing with several other companies I stumbled across this office specifically. Kim worked with me exactly as I asked, was friendly, fast, professional, and got me what I was looking for. Night and day difference when you’re talking about customer service and comparing other insurance agents."
We responded:
"Shane, thank you for your wonderful review! We're so glad Kim was able to provide the friendly, professional service you were looking for and make the process a positive experience. It's great to hear she listened to your needs and helped you find the coverage you were looking for. We truly appreciate you taking the time to share your experience and are grateful you chose our office! - Melanie"
Charles Bray
July 9, 2026
5
out of
5
rating by Charles Bray
"Kim De Gha did a wonderful job of explaining the various processes in helping me out."
We responded:
"Charles, thank you for your kind review! We're so glad Kim took the time to clearly explain everything and help guide you through the process. Our team is committed to providing knowledgeable, attentive service, and we're pleased to hear she made your experience a positive one! - Melanie"
C Smith
July 9, 2026
5
out of
5
rating by C Smith
"We spoke with Kim in the Seattle office and she bundled our Auto Insurance and homeowners insurance for a much lower price we were currently paying. We had more success with Kim than a local agency in Meridian, ID where we live. We highly recommend her if you’re seeking insurance."
We responded:
"C, thank you for sharing your experience! We're so glad Kim was able to help you with your auto and homeowners insurance and make the process a positive one. Providing knowledgeable service and taking the time to find coverage that fits each customer's needs is what we strive for. We truly appreciate your recommendation and thank you for choosing our office! - Melanie"
iner lofgren
July 8, 2026
5
out of
5
rating by iner lofgren
"Kimberly was very knowledgeable and the process went smoothly."
We responded:
"Iner, thank you for taking a moment to share this with us! We're so happy to hear that Kimberly made your process a smooth one. We appreciate you! - Melanie "
Steve Wardlaw
July 2, 2026
5
out of
5
rating by Steve Wardlaw
"I spoke with a delightful young lady named Kim who help me get all my vehicles insured at the levels of protection I request. She is both personable and professional. I would recommend her to anyone looking for car insurance. Thanks for great service."
We responded:
"Steve, thank you so much for your kind review! I'm so glad Kim was able to help you get the coverage you were looking for and provide a personable, professional experience. We truly appreciate your recommendation and your trust in our office! - Melanie"
Concesa Causaren
June 30, 2026
5
out of
5
rating by Concesa Causaren
"Kathy helps a lot regarding our Homeowners insurance and auto insurance. She explains everything on all details and information regarding the quote and even small things was been discussed properly"
We responded:
"Concesa, thank you for taking the time to share your experience with our State Farm Agency! We're always here to help however we can. Please don't hesitate to reach out if you need anything at all. - Melanie "
Stacy
June 29, 2026
5
out of
5
rating by Stacy
"Kat was amazing!! Thank you so much"
We responded:
"Thank you Stacy! We agree - Kat is amazing at helping people with their car, home and life insurance."
RobbieJo Fowler
June 26, 2026
5
out of
5
rating by RobbieJo Fowler
"Kimberly La Gra was great and easy to deal with...didnt waist our time, got us exactly what we wanted and saved us a few hundred a year with more coverage!!"
We responded:
"Robbie, thank you so much for your kind words! We're so thrilled to hear that your experience with our office has been such a positive one. My team and I are always here to help! - Melanie "
Nicholas Keppler
June 18, 2026
5
out of
5
rating by Nicholas Keppler
"Received great information from auto to renters insurance and everything that State Farm has to offer from Kathy in Olympia. Easy to work with and answered all my questions."
We responded:
"Nicholas, thank you so much for sharing this with us! We're so happy to hear that all of your questions we're answered and you received great information! We appreciate you! - Melanie "
Michelle Custer
June 17, 2026
5
out of
5
rating by Michelle Custer
"Called for an auto quote. Very helpful although the price quoted was higher than what we pay now. Looking forward to working with her in the future."
We responded:
"Michelle, thank you for taking the time to leave a review! While we're sorry we weren't able to offer a lower rate at this time, we're glad you had a positive experience with our team. We appreciate the opportunity to provide a quote and look forward to assisting you in the future should your insurance needs change. - Melanie
"
James Panello
June 11, 2026
5
out of
5
rating by James Panello
"Kimberly was so pleased to talk to not very much I needed to do on my end to transfer to state farm she did it all for me great person to deal with"
We responded:
"James, thank you for your review! We're so glad to hear the transition was easy and that the process was handled smoothly for you. We appreciate your trust in our agency and are grateful for the opportunity to help with your insurance needs. Welcome to the State Farm family! - Melanie"
Elke Tanner
May 27, 2026
5
out of
5
rating by Elke Tanner
"Kim is so nice and helpful and respectful. She really took her time to help me"
We responded:
"Elke, thank you for taking the time to share this! We're so happy to hear that Kim took such great care of you. We're always here to help! - Melanie"
Anastasia Everett
May 26, 2026
5
out of
5
rating by Anastasia Everett
"Kimberly La Gra in Melanie’s office is a great agent and has consistently gotten us premiums at lower prices than other local offices for different insurance companies."
We responded:
"Anastasia, thank you for sharing your experience! Kimberly is dedicated to providing attentive service and helping customers explore the best options available to them. We truly appreciate your support and are grateful for the opportunity to help with your insurance needs! - Melanie"
jennifer peterson
May 22, 2026
5
out of
5
rating by jennifer peterson
"Melanie is professional and personable. I appreciated her assistance today."
We responded:
"Jennifer, thank you so much for your kind words! I am always here to help however I can. If you need anything at all, please don't hesitate to reach out! - Melanie"
Alysha Brown
May 21, 2026
5
out of
5
rating by Alysha Brown
"I work with Kathy Bader. She’s absolutely the best. She goes above and beyond, listens to my needs, and I truly trust her recommendations. No doubt the best in the business"
We responded:
"Alysha, we love hearing reviews like this! Kathy’s commitment to going above and beyond for her customers is something we value greatly, and we’re so glad you’ve had such a positive experience working with her. Thank you for your trust! - Melanie"
Genesis Hensley
May 21, 2026
5
out of
5
rating by Genesis Hensley
"I have nothing but wonderful things to say about Melanie and her team. My spouse and I are thoroughly impressed by their high-quality work, transparent policies, genuine kindness, and hospitality. They made me feel like a valued person, not just a business transaction. When it came time to set up our life insurance, Kat Peterson was exceptional. Her warm, personable approach made a serious topic feel manageable and completely lifted a weight off our shoulders. Highly recommend!"
We responded:
"Genesis, thank you so much for your incredibly kind words! My team and I truly appreciate your trust and support. It means so much to hear that you and your spouse felt cared for and valued throughout the process. Kat is wonderful at making important conversations feel comfortable and manageable, and I’m so glad she was able to help make setting up your life insurance a positive experience. We’re grateful to have you as part of our State Farm family! - Melanie"
Frances Cummings
May 19, 2026
5
out of
5
rating by Frances Cummings
"Great & quick"
We responded:
"Frances, thank you so much for your kind words. My team and I are always here to help! - Melanie "
Leanne Headley
May 15, 2026
5
out of
5
rating by Leanne Headley
"I was referred to State Farm and called to find an agent to help me and I got the pleasure of speaking to Kim. She was friendly, knowledgeable and fun to work with over the phone. She really makes you feel like " part of the family". Would definitely feel comfortable referring her to family and friends"
We responded:
"Leanne, thank you so much for the wonderful review! We’re thrilled to hear Kim provided such a friendly, knowledgeable, and welcoming experience. Making our customers feel comfortable and truly cared for is incredibly important to us, and we’re so happy she made you feel like part of the family. We truly appreciate your recommendation and support! - Melanie"
Gladys Kipsoi
May 9, 2026
5
out of
5
rating by Gladys Kipsoi
"Oh it was amazing,I was recommended to Kathy, and she referred us to Kim,and it worked out great, I learned more and Kim was supportive, educative since it was my first step of insurance. I would refer everyone, Thanks so much for your Kindness and the big Heart you have for Clients, Kim you’re the best"
We responded:
"Gladys, thank you so much for your kind words! We’re so glad Kathy connected you with Kim and that your first insurance experience was a great one. Kim truly cares about helping customers feel comfortable and informed. We appreciate your recommendation and thank you for choosing our team! - Melanie"
kareena fountain
May 7, 2026
5
out of
5
rating by kareena fountain
"Kathy Bader is knowledgeable with the different insurance options, professional and personable. I got an affordable quote on whole like insurance and feel secure on the options Kathy informed me about"
We responded:
"Kareena, thank you for your kind words! I’m glad to hear that Kathy’s knowledge and professionalism made a positive impression. We truly appreciate you taking the time to share your experience! - Melanie "
Lorrie McDaniel
May 6, 2026
5
out of
5
rating by Lorrie McDaniel
"I love how this company likes to show their support for their community! Honoring Nurses week and bringing us a large tray of snacks was a very welcoming surprise! And, much appreciation to their employee Kathy Bader, for delivering the goods!"
We responded:
"Lorrie, thank you so much for the kind words! We love supporting our community and were so happy to celebrate Nurses Week with you. Kathy will appreciate the shoutout, too! Thanks again from all of us at State Farm! - Melanie"
Jessica Anthony
May 4, 2026
5
out of
5
rating by Jessica Anthony
"Kim knows insurance. She did a great job of helping me understand coverages and what would happen in the event of a claim. Highly recommend"
We responded:
"Jessica, thank you for taking the time to share this! I’m glad Kim was able to provide clear, helpful guidance. We appreciate your recommendation! - Melanie"
pamela slattery
May 4, 2026
5
out of
5
rating by pamela slattery
"Kimberly was absolutely so wonderful she took so much time with me explaining every question I had and was so patient I’m so excited she save me over $1200 a year on auto and homeowners with more coverage than I had with Geico."
We responded:
"Pamela, thank you so much! I’m glad Kimberly was able to provide such patient and helpful service. We appreciate your support! - Melanie"