State Farm® Insurance Agent Melanie Bakala
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Steve Wardlaw
July 2, 2026
"I spoke with a delightful young lady named Kim who help me get all my vehicles insured at the levels of protection I request. She is both personable and professional. I would recommend her to anyone looking for car insurance. Thanks for great service."
"Steve, thank you so much for your kind review! I'm so glad Kim was able to help you get the coverage you were looking for and provide a personable, professional experience. We truly appreciate your recommendation and your trust in our office! - Melanie"
Concesa Causaren
June 30, 2026
"Kathy helps a lot regarding our Homeowners insurance and auto insurance. She explains everything on all details and information regarding the quote and even small things was been discussed properly"
"Concesa, thank you for taking the time to share your experience with our State Farm Agency! We're always here to help however we can. Please don't hesitate to reach out if you need anything at all. - Melanie "
Stacy
June 29, 2026
"Kat was amazing!! Thank you so much"
"Thank you Stacy! We agree - Kat is amazing at helping people with their car, home and life insurance."
RobbieJo Fowler
June 26, 2026
"Kimberly La Gra was great and easy to deal with...didnt waist our time, got us exactly what we wanted and saved us a few hundred a year with more coverage!!"
"Robbie, thank you so much for your kind words! We're so thrilled to hear that your experience with our office has been such a positive one. My team and I are always here to help! - Melanie "
Nicholas Keppler
June 18, 2026
"Received great information from auto to renters insurance and everything that State Farm has to offer from Kathy in Olympia. Easy to work with and answered all my questions."
"Nicholas, thank you so much for sharing this with us! We're so happy to hear that all of your questions we're answered and you received great information! We appreciate you! - Melanie "
Michelle Custer
June 17, 2026
"Called for an auto quote. Very helpful although the price quoted was higher than what we pay now. Looking forward to working with her in the future."
"Michelle, thank you for taking the time to leave a review! While we're sorry we weren't able to offer a lower rate at this time, we're glad you had a positive experience with our team. We appreciate the opportunity to provide a quote and look forward to assisting you in the future should your insurance needs change. - Melanie
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James Panello
June 11, 2026
"Kimberly was so pleased to talk to not very much I needed to do on my end to transfer to state farm she did it all for me great person to deal with"
"James, thank you for your review! We're so glad to hear the transition was easy and that the process was handled smoothly for you. We appreciate your trust in our agency and are grateful for the opportunity to help with your insurance needs. Welcome to the State Farm family! - Melanie"
Elke Tanner
May 27, 2026
"Kim is so nice and helpful and respectful. She really took her time to help me"
"Elke, thank you for taking the time to share this! We're so happy to hear that Kim took such great care of you. We're always here to help! - Melanie"
Anastasia Everett
May 26, 2026
"Kimberly La Gra in Melanie’s office is a great agent and has consistently gotten us premiums at lower prices than other local offices for different insurance companies."
"Anastasia, thank you for sharing your experience! Kimberly is dedicated to providing attentive service and helping customers explore the best options available to them. We truly appreciate your support and are grateful for the opportunity to help with your insurance needs! - Melanie"
jennifer peterson
May 22, 2026
"Melanie is professional and personable. I appreciated her assistance today."
"Jennifer, thank you so much for your kind words! I am always here to help however I can. If you need anything at all, please don't hesitate to reach out! - Melanie"
Alysha Brown
May 21, 2026
"I work with Kathy Bader. She’s absolutely the best. She goes above and beyond, listens to my needs, and I truly trust her recommendations. No doubt the best in the business"
"Alysha, we love hearing reviews like this! Kathy’s commitment to going above and beyond for her customers is something we value greatly, and we’re so glad you’ve had such a positive experience working with her. Thank you for your trust! - Melanie"
Genesis Hensley
May 21, 2026
"I have nothing but wonderful things to say about Melanie and her team. My spouse and I are thoroughly impressed by their high-quality work, transparent policies, genuine kindness, and hospitality. They made me feel like a valued person, not just a business transaction. When it came time to set up our life insurance, Kat Peterson was exceptional. Her warm, personable approach made a serious topic feel manageable and completely lifted a weight off our shoulders. Highly recommend!"
"Genesis, thank you so much for your incredibly kind words! My team and I truly appreciate your trust and support. It means so much to hear that you and your spouse felt cared for and valued throughout the process. Kat is wonderful at making important conversations feel comfortable and manageable, and I’m so glad she was able to help make setting up your life insurance a positive experience. We’re grateful to have you as part of our State Farm family! - Melanie"
Frances Cummings
May 19, 2026
"Great & quick"
"Frances, thank you so much for your kind words. My team and I are always here to help! - Melanie "
Leanne Headley
May 15, 2026
"I was referred to State Farm and called to find an agent to help me and I got the pleasure of speaking to Kim. She was friendly, knowledgeable and fun to work with over the phone. She really makes you feel like " part of the family". Would definitely feel comfortable referring her to family and friends"
"Leanne, thank you so much for the wonderful review! We’re thrilled to hear Kim provided such a friendly, knowledgeable, and welcoming experience. Making our customers feel comfortable and truly cared for is incredibly important to us, and we’re so happy she made you feel like part of the family. We truly appreciate your recommendation and support! - Melanie"
Gladys Kipsoi
May 9, 2026
"Oh it was amazing,I was recommended to Kathy, and she referred us to Kim,and it worked out great, I learned more and Kim was supportive, educative since it was my first step of insurance. I would refer everyone, Thanks so much for your Kindness and the big Heart you have for Clients, Kim you’re the best"
"Gladys, thank you so much for your kind words! We’re so glad Kathy connected you with Kim and that your first insurance experience was a great one. Kim truly cares about helping customers feel comfortable and informed. We appreciate your recommendation and thank you for choosing our team! - Melanie"
kareena fountain
May 7, 2026
"Kathy Bader is knowledgeable with the different insurance options, professional and personable. I got an affordable quote on whole like insurance and feel secure on the options Kathy informed me about"
"Kareena, thank you for your kind words! I’m glad to hear that Kathy’s knowledge and professionalism made a positive impression. We truly appreciate you taking the time to share your experience! - Melanie "
Lorrie McDaniel
May 6, 2026
"I love how this company likes to show their support for their community! Honoring Nurses week and bringing us a large tray of snacks was a very welcoming surprise! And, much appreciation to their employee Kathy Bader, for delivering the goods!"
"Lorrie, thank you so much for the kind words! We love supporting our community and were so happy to celebrate Nurses Week with you. Kathy will appreciate the shoutout, too! Thanks again from all of us at State Farm! - Melanie"
Jessica Anthony
May 4, 2026
"Kim knows insurance. She did a great job of helping me understand coverages and what would happen in the event of a claim. Highly recommend"
"Jessica, thank you for taking the time to share this! I’m glad Kim was able to provide clear, helpful guidance. We appreciate your recommendation! - Melanie"
pamela slattery
May 4, 2026
"Kimberly was absolutely so wonderful she took so much time with me explaining every question I had and was so patient I’m so excited she save me over $1200 a year on auto and homeowners with more coverage than I had with Geico."
"Pamela, thank you so much! I’m glad Kimberly was able to provide such patient and helpful service. We appreciate your support! - Melanie"
Bee
May 2, 2026
"Kim was so kind, patient, efficient, friendly, and informative in helping us transfer our insurance over yesterday. Definitely recommend!"
"Bee, thank you for the great feedback! I’m happy to hear Kim made the process easy and provided such a friendly and helpful experience. We appreciate you choosing us and your recommendation! - Melanie "
Chrys Bean
April 30, 2026
"I had a great expereince working with Kathy Bader getting a quote for Auto and Renters insurance. I had separate policies with two different agencies, but Kathy helped me save $40 a month by bundling and switching to State Farm Melanie Bakala. Plus, I have more coverage! Can't recommend Kathy at Melanie Bakala State Farm enough!"
"Chrys, thank you so much for sharing your experience! We're so happy to hear that Kathy took such great care of you. Your recommendation means that world to us! We appreciate you. - Melanie "
Shelle Young
April 30, 2026
"I reached out to Kathy Bader to get a quote for a client of mine and I had it within about 30 minutes! She was quick, professional and on it! I will continue to refer my clients her way!"
"Shelle, thank you so much for your kind words! I’m so glad Kathy was able to provide such quick and professional service. We truly appreciate your trust, it means a lot to us! - Melanie"
Immrnicegy
April 29, 2026
"Lola took a lot of time to ask all the questions needed to provide fair quotes. Even though we chose to stay where we are with our current coverage, she was very pleasant and courteous."
"Thank you for the great feedback! I’m happy to hear Lola was thorough, pleasant, and courteous throughout the process. We completely understand your decision and appreciate you giving us the chance to help! - Melanie "
Joanna Beldineza
April 24, 2026
"Kathy was excellent at answering all our questions! Thank you Kathy!"
"Joanna, we are so happy to hear that Kathy was excellent at answering all of your questions. Your experience is what we strive for! We appreciate your support. - Melanie "
Christian Cable
April 24, 2026
"Kathy was a great help! Would highly recommend going to her!"
"Christian, thank you for taking a moment to share this kind review about Kathy! Your recommendation means the world to us. We appreciate you! - Melanie"